Missed calls.27 Sorted.
Real estate agents free up to 8 hrs a week by turning their voicemail into a 24/7 smart call assistant.
Process your missed calls in seconds
Our smart call assistant software saves you precious time & lets you work distraction free.
☑️ Setup in minutes. ☑️ No app required. ☑️ 7-Day free trial.
☑️ No app required.
☑️ 7-Day free trial.
☑️ Setup in minutes.
Easily setup
Works with your current phone & number.
Effortless call management
Our call assistant software has got your back 24/7 and will take messages for you like a pro.
A super easy to setup and entirely customisable personal assistant in your pocket.
Try the live demo
Simulate a phone call to our (virtual) builder Will Barrow
Not sure what to say?
Maybe pretend that you want to renovate your house or perhaps you’re a supplier and need to deliver something?
No microphone?
You can call Will on 0483 900 003 and leave a message on his voicemail that way.
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Sample Daily Summary
OnSilent users receive a daily email summary of all their messages.
It’s perfect for them to get on top of all coms in just minutes.
Testimonials
If you’re not succeeding, we’re not succeeding.
My wife helps me with the admin and scheduling and OnSilent has made it super easy with all relevant queries sent directly to her! She loves it and it freed a lot of my time. Keep up the great work gang.
James Stanley
Plumber
It was challenging to juggle customer calls and the long list of jobs in the workshop at the same time… The OnSilent product paid for itself after one day… So much more time that it felt wrong at first lol.
Colm Whale
Steel Worker
I love the OnSilent email updates, I’ve got them setup first thing in the morning, at lunch and then late arvo. This works really well for me and give me massive windows of time with minimum distraction. Thanks guys!
Paul Rogers
Carpenter
My phone used to be a huge stress point as it would stop me from getting enough space to tackle the profit-making and more strategic tasks on my plate. OnSilent has made a big impact and everyone in the team rates it highly!
Sam Vigos
Builder
Pricing
✓ 7-Day free trial
✓ 30 Days Money Back Guarantee
✓ Yearly plans get 20% OFF
Enterprise
Best for larger businesses & franchise group
$2250
(ex. GST)/mth
+$0.25/vm
(ex. GST) / mth
+ $0.25 / voicemail
✓
2000 voicemails included3
✓
Account Manager
Footnotes and pricing FAQ
Not convinced?
If during your first month you realise this isn’t for you we’ll refund you no questions asked.
There is also no contract lock in and you can cancel at any time during your billing cycle. For example if you have opted for a yearly billing cycle (to get the 20% discount) and you decide to cancel mid year, your plan will continue for the remaining of the year and will stop at the end of your 12 month billing cycle period.
Team and Enterprise plan
1 Unless stated otherwise on the Features list page.
2 Extra licences are $49 (ex. GST) / mth and include 10 voicemails.
3 The voicemails credits are pooled and shared amongst the licences. For example: with 4 licences the total monthly cost of a Team plan will be $198 (ex. GST) and the 4 users will have 110 voicemails credit included to share amongst them per month. If they run out of credits extra voicemails are then charged at the rate of $0.35 (ex. GST) per voicemail.
Benefits and advantages of a Call Management Software
If you’re looking for the best bang for your buck, it’s hard to go past a solid call management software like OnSilent.
✓ Cost Effective
For a tiny fraction of the cost of a receptionist or VA it gives you back so much time that in most cases it pays for itself within the first couple of weeks.
✓ Simple
Call center platforms and automated call answering systems are not tailored to tradies and come with a lot of complexity.
✓ Flexible
Turn it on or off at will. Hand over as much or as little as you want. And it keeps improving with new features released every month.
✓ Always on
24/7 availability. Unlike a virtual assistant or a receptionist the OnSilent app is always on, never sleeps or goes on holidays.
How to install
1/3 Forward Your Missed Calls
Using a simple call forwarding command redirect your missed calls to the OnSilent software. It’s easy to do and can be reverted just as easily.
2/3 Enjoy The Upgrade
The software now automatically takes messages for you when you can’t answer the phone and sends you alerts and summaries to keep you in the loop.
3/3 Entirely Customisable
Hand over as much or as little of your workflow as you see fits. You’re in control. The OnSilent software is entirely customisable.
Got a question?
Check out the resources below and get in touch if there is anything else.
How does it work?
All you need to do is setup your call forwarding preferences to direct your missed calls to the number assigned to your account (it’s done super easily in 30 seconds). When you miss a call it is now directed to the OnSilent software for it to take messages and handles the transcriptions etc.
Does it work with all providers?
OnSilent works with all mobile carriers as long as your provider allows you to redirect your missed calls to another number. In most cases, this is easily done with Telstra, Optus, and Vodafone. Check this page for a detailed guide to setting up OnSilent on your phone.
Can I turn it off?
Just as easily as it is setup you can reverse things and go back to your normal voicemail setup at any moment. We also provide detailed instructions on how to do that.
Are there volume discounts?
Yes, we have a plan for teams that comes with 3 licences. Extra licences can be purchased at $49 / licence / month.
We also have an enterprise plan for bigger teams that starts at 50 licences.
Any software integrations?
It works without issues with other softwares but there isn’t any specific integration yet. One way to look at it is that it gives a massive upgrade to your voicemail so it won’t change the way you schedule jobs or take payments and certainly won’t brake anything. An actual integration (with Servicem8 for example) definitely is on the roadmap though!
Can I still answer my phone?
Absolutely! Nothing changes, one way to look at it is that your voicemail has now been massively upgraded. You can still answer your phone anytime, but when you don’t OnSilent has got you covered and does the work for you so that you can get in your zone and ignore your phone. Just put it on silent (see what we’ve done here)!
How else can I use it?
Upon signing up you are assigned a regular phone number linked to the OnSilent voicemail service. You can choose to share this number with anyone you feel like. Some of our users only give out their OnSilent number to clients. That way all their inbound calls are alway filtered etc for them while they can concentrate on doing their work.
Do you offer a free trial?
Yes! Our Lite and Pro plan both offer a 7-Day free trial.
Can it handle concurrent calls?
Yes, the system can handle a large volume of simultaneous calls and works 24/7/365.
Do I need to install an app?
No. Currently the software works entirely app-free. We are planning to introduce an app late 2024 but it will be optional and the core functionalities of the OnSilent Call Management Software will keep working without it.
Anything else?