Features that work for you.
Tradies free up to 8 hrs a week by turning their voicemail into a 24/7 smart call assistant.
Voicemail Transcription
Receive a full transcript in your inbox within seconds of the voicemail being recorded. An added benefit is that you can now search for anything that was said in a voicemail.
Voicemail Summary
No need to listen to never ending messages. Every voicemail is summarised so that you can understand what the caller is after in just a few seconds.
Email Notifications
For every voicemail you’ll receive an email notification with the summary, complete transcription and attached audio file of the voicemail for your record keeping.
Multilingual
We are able to transcribe voicemails recorded in over 50 languages from Afrikaans to Tamil and even Welsh… Cenedl heb iaith, cenedl heb galon!
Gain Insights
We log your calls so you don’t have to and can surface information that you couldn’t see before. Gain better insight on how your business is tracking.
Pocket Call Filter
No more time wasted listening to someone’s phone in their pocket! Pocket dials are detected and flagged so you don’t have to listen to the messages.
“The most important tool in a tradie’s belt is their mobile phone. Yet that tool hasn’t really evolved in over a decade. We are here to fix this and make your phone work for you and not the other way around.”
Pierre Sauvignon
Founder – OnSilent
Auto Engage Leads
When a voicemail is detected as a lead our system automatically sends them an SMS asking for more detailed informations and decreasing the chances of them moving on.
Spam Filter
Our system is able to detect when a message is spam or scam. No more time wasted with the Chinese ATO. It was about time your voicemail got its spam folder!
Pre-generated Answers
For every voicemail we give you a draft SMS reply that you can send in two clicks. More often than not it’s exactly what you would have said and it saved you more time!
Auto Referrals
If you give us a list of your preferred partners the system will then automatically suggest to make referrals for you when relevant. Keeps everyone happy.
Alerts for Urgent Calls
Some calls do need immediate attention. When that is the case the software makes sure to get your attention with all you need to make a quick decision.
Daily Report
A busy day might mean lots of emails making it hard to stay on top of it all. That’s why you can choose when you want to receive a daily report of all your messages.
Message Routing
If a message would be better addressed by someone else in your team our system can automatically email it to them (keeping you in copy). No more Chinese whispers game!
Office Voicemail Inbox
On top of using the OnSilent Call Management Software on your mobile phone voicemail you also get a licence for your office phone.
Message backup
For added peace of mind and better record keeping your voicemails (together with their summary and transcription) can be backed-up on another email address.
Shared access
You can choose to share access to your inbox (all or just certain message categories) with another team member for more efficient collaboration.
Team Analytics
The account manager gains valuable insights into the team’s activity seeing who’s under the water & spotting issues – such as stress level in messages – before they arise.
White List
Team members (and others) can be added to a white list and trigger special notifications when they message you. Like a VIP access to your voicemail.
Features list
You tell us we listen
We’ve had hundreds of conversations with professionals like yourself and our features are the result of what you told us you wanted. Best things is the app keeps evolving based on your feedback and requests!
★★★★★
“I love seeing the app getting even better over time!”
Rated 4.8/5 stars by 200+ reviewers
Built for You
You have an idea for something you’d want to see in the app? Just get in touch and we’ll try to make it happen!
Owned and Operated in Australia
The OnSilent Call Management Software is proudly made just south of Perth in lovely Rockingham, Western Australia.