Got a question?
Check out the resources below and get in touch if there is anything else.
Does it work with all providers?
OnSilent works with all mobile carriers as long as your provider allows you to redirect your missed calls to another number. In most cases, this is easily done with Telstra, Optus, and Vodafone. Check this page for a detailed guide to setting up OnSilent on your phone.
Can I turn it off?
Just as easily as it is setup you can reverse things and go back to your normal voicemail setup at any moment. This can also easily be done with the app.
Are there volume discounts?
Yes, we have a plan for teams that comes with 3 licences. Extra licences can be purchased at $49 / licence / month.
We also have an enterprise plan for bigger teams that starts at 50 licences.
Any software integrations?
It works without issues with other softwares but there isn’t any specific integration yet. One way to look at it is that it simply upgrades your voicemail and won’t change the way you schedule jobs or take payments and certainly won’t brake anything.
Can I still answer my phone?
Absolutely! Nothing changes, one way to look at it is that your voicemail has now been massively upgraded. You can still answer your phone anytime, but when you don’t OnSilent has got you covered and does the work for you so that you can get in your zone and ignore your phone. Just put it on silent (see what we’ve done here)!
Do you offer a free trial?
Yes! All our plans offer a 2-Week free trial.
Can it handle concurrent calls?
Yes, the system can handle a large volume of simultaneous calls and works 24/7/365.
Do I need to install the app?
No. In fact the software can work entirely app-free. However the experience is much better and easier if you use our iOS app to view, manage and configure everything.
Anything else?
Benefits and advantages of a Call Management Software
If you’re looking for the best bang for your buck, it’s hard to go past a solid call management software like OnSilent.
✓ Cost Effective
For a tiny fraction of the cost of a receptionist or VA it gives you back so much time that in most cases it pays for itself within the first couple of weeks.
✓ Simple
Call center platforms and automated call answering systems generally come with a lot of complexity and require training. Plus they are often an overkill.
✓ Flexible
Turn it on or off at will. Hand over as much or as little as you want. And it keeps improving with new features released every month.
✓ Always on
24/7 availability. Unlike a virtual assistant or a receptionist the OnSilent app is always on, never sleeps or goes on holidays.