Managing a strata scheme involves a complex web of communication, financial oversight, and compliance. Juggling owner requests, maintenance schedules, levy collections, and general meetings can quickly become overwhelming without a robust system. The right software for strata managers is no longer a luxury; it’s a foundational tool for efficiency, transparency, and effective community governance. This shift from manual processes to integrated digital platforms is crucial for delivering the level of service that owners corporations expect.
This comprehensive guide is designed to cut through the noise. We've analysed the leading strata management platforms available in Australia, moving beyond marketing claims to provide a practical overview of what each solution truly offers. You'll find a detailed breakdown of 12 key players, from all-in-one management suites like MRI Strata Master and StrataMax to specialised tools like OnSilent for AI-powered call handling and SMATA for facilities management.
Each review dives into core features, ideal use cases, pricing structures, and potential limitations. We'll explore how these platforms handle everything from financial trust accounting to owner communication. A critical component of effective strata management software is a robust client portal. If you want to dive deeper into that specific feature, exploring the best client portal software options can provide valuable context for evaluating the communication tools within these strata-specific platforms. Our goal is to equip you with the insights needed to select a software solution that not only streamlines your administrative workload but also enhances the living experience for every resident in your portfolio. Let's explore the tools that will redefine your strata management workflow.
1. OnSilent – AI Personal Assistant
OnSilent positions itself not just as another piece of software for strata managers, but as a fundamental shift in communication management. It operates as an always-on AI call assistant, designed to transform a standard business phone line into an automated, proactive engine for lead capture, client support, and operational efficiency. By redirecting missed calls to a dedicated local number, the system ensures no opportunity is lost, whether it's an urgent maintenance request from a tenant or an enquiry from a potential new body corporate client.
This AI-driven approach goes far beyond a simple voicemail service. It intelligently qualifies callers, schedules meetings, filters out spam, and can even execute large-scale outbound communication campaigns. For a strata manager juggling countless priorities, this translates into tangible time savings, with users reporting they reclaim up to eight hours per week.
Key Features & Benefits for Strata Management
- 24/7 Automated Call Handling: OnSilent answers every call, automatically calls back missed callers, and triages enquiries around the clock. This ensures urgent issues are flagged while non-critical calls are handled without interrupting your workflow.
- Intelligent Lead Qualification: The AI assistant asks qualifying questions to understand a caller's needs, whether they are a lot owner, a tradesperson, or a committee member. This data is captured and synced directly into your CRM.
- Scalable Outbound Campaigns: Need to inform all residents about upcoming maintenance or a general meeting? OnSilent can run automated outbound call campaigns, delivering key messages and logging responses without manual dialling.
- CRM Integration & Workflow Automation: It seamlessly connects with your existing CRM, saving new contacts and logging interactions automatically. This eliminates manual data entry and ensures your records are consistently up-to-date.
Implementation and Pricing
Setup is streamlined through its iOS app and requires your carrier (such as Telstra, Optus, or Vodafone) to support conditional call forwarding. While a dedicated iOS app offers the best user experience, the system can operate without it where necessary. OnSilent does not publish its pricing publicly, opting for a customised approach based on call volume and features. You can explore its full capabilities through a two-week, no-credit-card-required free trial.
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Visit Website: onsilent.com
2. MRI Strata Master (formerly Rockend Strata Master)
MRI Strata Master is a long-standing and comprehensive software for strata managers in Australia, building on the legacy of the well-regarded Rockend platform. It’s an all-encompassing system designed specifically for Australian legislative requirements, making it a powerful choice for strata agencies managing diverse and growing portfolios. Its core strength lies in its deep, specialist feature set that covers everything from complex trust accounting and levy management to detailed meeting workflows and maintenance tracking.
The platform stands out due to its maturity and local focus. Unlike some global competitors, Strata Master’s features, like its ‘Meeting Wizard’ for AGMs and its levy cycle tools, are purpose-built for the Australian strata context. This specialisation provides managers with robust compliance and operational confidence.
Core Features & Analysis
- Trust Accounting: Fully compliant with AU state-based legislation, it automates levy generation, arrears management, and financial reporting, reducing administrative overhead.
- Meeting Management: The platform provides structured workflows for pre-meeting (agendas, notices), in-meeting (motions, voting), and post-meeting (minutes, action items) tasks.
- Maintenance Module: Allows for logging jobs, assigning contractors, setting cost limits, and tracking work orders through to invoice payment, all within the system.
- Owner/Committee Portal: Offers secure access for owners and committee members to view documents, financial reports, and communication logs, improving transparency.
Pricing & Implementation
Pricing for MRI Strata Master is not publicly available and requires a direct sales consultation. This enterprise-style approach means onboarding is a structured, sales-led process tailored to your agency's needs. While this ensures a thorough setup, it lacks the immediacy of self-service platforms. New users should budget time for the formal training provided by MRI to fully leverage the extensive feature set.
- Pros:
- Mature, feature-rich product built for Australian strata compliance.
- Strong local support and structured training programs from MRI Software.
- Highly scalable, suitable for both boutique agencies and large enterprises.
- Cons:
- No transparent pricing; requires a sales demonstration and quote.
- The broad feature set can present a steep learning curve without formal training.
Website: https://www.mrisoftware.com/au/products/strata-master/
3. StrataMax
StrataMax is one of Australia’s most established and widely used software for strata managers, claiming to service over 650,000 lots nationwide. It offers a comprehensive, end-to-end management suite combining core accounting functions with modern digital tools like online voting and owner portals. Its reputation is built on providing a proven, reliable system specifically organised around Australian state-based legislative requirements, making it a go-to for agencies seeking a deeply integrated platform.
The platform distinguishes itself with its all-in-one approach, particularly its integrated digital meeting and voting solutions. Features like VoteMax and Meeting Hub are designed to streamline owner engagement and reduce the administrative burden of postage and manual vote counting, positioning StrataMax as a strong choice for modernising agency operations.
Core Features & Analysis
- Integrated Meeting & Voting: The VoteMax and Meeting Hub modules provide a seamless workflow for organising meetings, distributing agendas, and facilitating secure online voting, which is a significant time-saver.
- Deep Trust Accounting: Offers robust, legislation-compliant trust accounting and levy management, with extensive reporting capabilities tailored to the needs of Australian strata schemes.
- Owner & Committee Portals: Provides secure, 24/7 access for owners and committee members to view financial statements, pay levies, and access important scheme documents.
- Banking & Payment Integrations: Features direct integrations with major Australian banks and payment gateways, automating reconciliation and simplifying financial management.
Pricing & Implementation
StrataMax does not publish its pricing online. Access to the software requires a direct sales enquiry to receive a customised quote, which typically involves a structured implementation project. This enterprise-level onboarding ensures the system is configured correctly for an agency's portfolio. However, it means new users should anticipate a more involved setup process compared to off-the-shelf solutions.
- Pros:
- Broad, proven functionality covering nearly every aspect of strata management.
- Strong focus on Australian compliance and industry best practices.
- Integrated online voting and meeting tools enhance efficiency and owner engagement.
- Cons:
- Opaque pricing model requires a direct sales consultation.
- The platform's extensive features can feel complex for very small schemes or new managers.
Website: https://www.stratamax.com/
4. Urbanise Strata (includes Strataware and MyCommunity)
Urbanise Strata is a modern, cloud-native software for strata managers that provides an integrated platform for property management and facilities management. Built on a secure and scalable cloud infrastructure, it offers a comprehensive suite of tools designed to automate core strata operations, from accounting and procurement to communications and meeting management. Its international presence combined with a strong Australian footprint makes it a compelling choice for forward-thinking strata firms.
The platform's key differentiator is its unified approach, linking strata administration with facilities management capabilities. This is particularly valuable for agencies managing large, complex buildings where operational maintenance is just as critical as financial administration. Its modern architecture ensures robust security, compliance with standards like ISO 27001, and accessibility across devices via mobile apps.
Core Features & Analysis
- Cloud-Native Platform: Hosted on AWS with ISO 27001 certification, providing high levels of security, reliability, and accessibility from any device.
- Integrated Financials: Automates accounting, budgeting, levy management, and procurement workflows to streamline financial operations and improve accuracy.
- Meeting & Document Tools: Provides a centralised system for organising meetings, distributing agendas and minutes, and managing all scheme-related documents.
- Mobile Functionality: Offers dedicated mobile applications for both office-based managers and field staff, enabling real-time updates and on-the-go portfolio management.
Pricing & Implementation
Urbanise Strata’s pricing is quote-based and requires engaging with their sales team for a demonstration and customised proposal. The enterprise focus means implementation is a structured, guided process designed to onboard your team effectively. While not a self-service solution, this ensures that agencies can fully leverage the platform’s extensive feature set with professional support.
- Pros:
- Modern cloud architecture with high security and reliability standards.
- Strong capabilities for firms that also manage facilities (FM).
- Scalable platform with an international track record and local APAC support.
- Cons:
- Pricing requires a direct sales consultation and is not publicly listed.
- The enterprise-level feature set may be overly complex for micro-agencies.
- Comprehensive onboarding is necessary to master the full platform.
Website: https://www.urbanise.com/
5. PropertyIQ Strata (Australia)
PropertyIQ Strata is a modern, cloud-based platform designed to enhance administrative efficiency and owner engagement for Australian body corporate managers. It positions itself as a complete solution that prioritises real-time data access and decision support, aiming to streamline daily operations and improve profitability. The platform’s core value proposition is its focus on creating a seamless, integrated experience that covers everything from financial management to owner communication.
This software for strata managers stands out by strongly emphasising its local Australian presence. From development to support, PropertyIQ offers a distinctly home-grown service, with support hours published in AEST. This local focus ensures that the platform is not only compliant but also finely tuned to the practical, day-to-day challenges faced by Australian strata professionals.
Core Features & Analysis
- Real-Time Cloud Access: The platform is entirely cloud-based, providing managers and stakeholders with instant access to information from any device, which is crucial for decision-making.
- Strata Administration Workflows: Designed to manage the entire lifecycle of strata administration, from setting up new schemes to managing meetings, compliance, and maintenance tasks.
- Owner & Committee Portal: Provides a dedicated online space for owners and committee members to access documents, view financial statements, and communicate, enhancing transparency and user experience.
- Operational Efficiency Tools: Features are geared towards optimising profitability by automating repetitive tasks, improving data accuracy, and providing insights into portfolio performance.
Pricing & Implementation
PropertyIQ Strata does not publish its pricing online. Access to cost information and the platform itself requires scheduling a demonstration with their sales team. This tailored approach suggests a guided implementation process, with clear contact pathways for both onboarding and ongoing local support. New clients should anticipate a structured setup rather than a self-service model.
- Pros:
- Fully cloud-based for excellent accessibility and real-time data.
- Strong local Australian-based product and support team with clear contact hours.
- Designed as a comprehensive, one-stop solution for strata management.
- Cons:
- Pricing is not transparent and requires engaging with the sales team.
- The website provides limited detail on specific features without a demo.
Website: https://www.propertyiq.com.au/
6. BuildingLink (Australia/APAC)
BuildingLink is a powerful operations and communications platform that focuses heavily on the resident experience and day-to-day building management tasks. Rather than being a full trust accounting suite, it serves as a high-engagement front-end for residents and an operational hub for building managers, often complementing other financial software for strata managers. Its primary strength is in centralising communication and simplifying common building activities like maintenance requests, amenity bookings, and parcel management.
The platform stands out because of its mobile-first approach, providing a polished and intuitive app for residents that drives engagement and self-service. For managers, it provides a comprehensive dashboard to track everything from work orders to deliveries, streamlining operational workflows and improving transparency between staff, residents, and the committee. This focus on the "living" aspect of a strata scheme makes it a popular choice in premium residential buildings.
Core Features & Analysis
- Resident Mobile App: An easy-to-use app for iOS and Android allows residents to submit maintenance requests, book amenities like pools or BBQs, and receive building-wide announcements.
- Operations Dashboards: Managers and concierge staff get a centralised view of all building activities, including maintenance logs, key tracking, visitor parking, and package deliveries.
- Communication Hub: The platform organises all communications, from public notices to private messages, ensuring all stakeholders are kept informed through their preferred channel.
- Third-Party Integrations: Connects with access control systems, parcel lockers, and other building technologies to create a more unified smart building ecosystem.
Pricing & Implementation
BuildingLink’s pricing is provided via a direct quote and is based on the size of the building and the specific modules required. The implementation process is supported by their local Australian team, who assist with data setup and provide training for both management staff and residents. Because it is a global platform with a strong local presence, the software benefits from continuous updates and robust support channels.
- Pros:
- Excellent resident engagement tools and a well-regarded mobile app.
- Streamlines day-to-day building operations and communication effectively.
- Global platform with a dedicated AU/APAC presence for local support.
- Cons:
- Not a trust accounting platform; requires separate software for financial management.
- Pricing requires a sales consultation and depends on selected modules.
Website: https://www.buildinglinkau.com.au/
7. Stratafy
Stratafy is an Australian-developed platform that uniquely merges strata management with comprehensive building management functionalities. It aims to provide an end-to-end solution that covers not only the financial and administrative duties of a strata manager but also the day-to-day operational needs of the entire building. Its strength lies in connecting managers, committees, owners, and tenants through a unified system that includes a native resident mobile app, enhancing engagement and communication.
The platform stands out by prioritising the resident experience and integrating it directly with core management tasks like maintenance and accounting. This makes it an excellent piece of software for strata managers overseeing mixed-use or large residential buildings where community engagement is key. By combining trust accounting with asset registers and work order automation, Stratafy reduces the need for multiple disparate systems.
Core Features & Analysis
- Trust Accounting: Includes full bank reconciliation, automated levy generation, and financial management tools designed to meet Australian compliance standards.
- Resident & Tenant Mobile App: Provides a native app for residents to report issues, book amenities, and receive building notices, improving communication and satisfaction.
- Supplier & Work Order Automation: A dedicated module for managing contractors, tracking work orders from creation to approval, and streamlining the maintenance process.
- Asset & Planned Maintenance: Features an asset register and modules for scheduling planned preventative maintenance, helping to preserve building value.
Pricing & Implementation
Stratafy’s pricing is not publicly listed and requires prospective clients to engage in a sales demonstration and discovery process to receive a tailored quote. Implementation is a guided process focused on configuring the platform for your specific portfolio needs. Given its dual focus on strata and building management, new users should anticipate a configuration period to fine-tune the newer modules, especially for large-scale or complex deployments.
- Pros:
- Combines strata finance and end-to-end building operations in one system.
- Strong focus on resident user experience with a modern mobile app.
- Versatile enough for both residential and commercial property portfolios.
- Cons:
- Pricing requires a direct sales consultation and demonstration.
- Newer, advanced modules may need careful configuration for optimal use in large portfolios.
Website: https://stratafyconnect.com/
8. Strata Pages
Strata Pages is a modern Australian platform that positions itself as a powerful add-on rather than a full accounting suite. Its core focus is on automating and streamlining one of the most time-consuming aspects of strata management: maintenance and contractor coordination. The platform uses automated workflows and AI to reduce the administrative burden on managers, making it an excellent piece of software for strata managers with lean teams or those looking to optimise their maintenance processes.
The platform stands out with its commission-free contractor directory and its intelligent handling of inbound requests. By using AI to categorise and prioritise maintenance jobs and emails, Strata Pages allows managers to focus on high-value tasks instead of getting bogged down in administrative triage. This specialisation makes it a strong complementary tool to be used alongside core trust accounting systems.
Core Features & Analysis
- Automated Maintenance Workflows: Provides a centralised dashboard to log, track, and manage all maintenance requests from initiation to completion, automating notifications and follow-ups.
- AI-Powered Request Handling: Uses artificial intelligence to intelligently sort, categorise, and prioritise incoming maintenance emails and requests, reducing manual effort.
- Verified Contractor Directory: Offers access to a marketplace of verified contractors, allowing managers to book jobs directly without commission or markups, ensuring transparency.
- Mobile App Functionality: A mobile-friendly platform with app availability ensures managers can handle urgent maintenance jobs and communicate while on the go.
Pricing & Implementation
Strata Pages offers a more accessible entry point compared to enterprise systems, with options for a free trial and direct demo bookings available on its website. Implementation is focused on integrating its maintenance workflows with your existing processes and systems. As it’s not a full trust-accounting package, the setup is generally quicker, aimed at getting the maintenance module operational without overhauling your entire financial tech stack.
- Pros:
- Strong focus on maintenance automation, ideal for agencies with high work order volumes.
- Commission-free contractor marketplace helps control costs and simplifies sourcing.
- Offers a free trial, allowing for a thorough evaluation before commitment.
- Cons:
- It is not an all-in-one strata management system; requires a separate trust accounting platform.
- As a younger platform, agencies should evaluate its integration capabilities with their existing software.
Website: https://www.stratapages.com.au/
9. Intellistrata
Intellistrata is a modern, all-in-one cloud platform designed by Australian strata professionals for the local market. It positions itself as a next-generation solution, integrating artificial intelligence to streamline routine tasks and enhance productivity. Its core design philosophy revolves around simplifying complex workflows, from trust accounting and meeting management to daily tasking, making it a compelling piece of software for strata managers looking to modernise their operations.
The platform’s standout feature is its practical application of AI, which assists with email drafting, invoice digitisation, and even provides answers to Strata Act questions. This focus on leveraging technology to reduce administrative burden and improve compliance sets Intellistrata apart from more traditional systems. Intellistrata’s recognition highlights its innovative approach.
Core Features & Analysis
- AI-Assisted Workflows: The system uses AI to help draft common emails, digitise supplier invoices automatically, and provide quick answers to compliance questions, directly boosting manager efficiency.
- Trust Accounting: A purpose-built module for Australian strata requirements, designed to handle complex trust accounting workflows with accuracy and compliance.
- AGM & Meeting Management: Provides end-to-end support for meetings, covering everything from pre-meeting agenda creation and notice distribution to post-meeting minutes and action item tracking.
- Task Management Dashboard: Features a traffic-light system with alerts and reminders to help managers prioritise tasks, track progress, and ensure nothing falls through the cracks.
Pricing & Implementation
Intellistrata does not publish its pricing publicly. Access to pricing and implementation details requires scheduling a demonstration with their sales team. As a newer market entrant, prospective users should consider performing due diligence and requesting reference checks to gauge its performance at scale and the quality of its support infrastructure during the sales process.
- Pros:
- Modern, user-friendly interface with innovative AI features to boost productivity.
- Strong focus on end-to-end meeting workflows and Australian compliance.
- Clear modular structure allows agencies to scope the features they need.
- Cons:
- Pricing and implementation information is only available via a sales demo.
- As a newer platform, it has a less established track record than some competitors.
Website: https://intellistrata.com.au/
10. SMATA
SMATA positions itself as an "intelligent strata software" solution for Australian managers, leveraging AI-driven automation to streamline operations, communication, and accounting. It is a modern, cloud-native platform designed to reduce manual tasks through highly configurable workflows and a clean, mobile-friendly interface. Its core appeal lies in its forward-thinking approach, aiming to provide data-driven insights alongside comprehensive management tools.
The platform stands out by building its system with direct input from experienced Australian strata operators, ensuring its features address real-world challenges. Unlike legacy systems, SMATA’s emphasis on AI and machine learning for process automation offers a glimpse into the future of strata management, making it a compelling option for tech-savvy agencies seeking efficiency gains.
Core Features & Analysis
- Customisable Workflows: Allows managers to automate repetitive tasks across finance, maintenance, and communications, tailoring processes to their agency's specific needs.
- AI/ML Automation: Employs artificial intelligence to assist with tasks like invoice processing and communication routing, freeing up manager time for higher-value activities.
- Cloud & Mobile Access: Provides full functionality across devices, enabling managers to handle tasks and access information from anywhere, whether in the office or on-site.
- Partner Integrations: An ecosystem of integrated partners extends the platform's capabilities, allowing for seamless connections to other essential business tools.
Pricing & Implementation
SMATA offers a low-friction "Get started free" option, allowing agencies to trial the software and evaluate its fit before committing. Full pricing details and plans are provided after a sales demonstration, which is typical for configurable platforms. The implementation process is guided, focusing on setting up customised workflows and integrating with existing systems. New users will benefit from exploring the free trial to understand the interface before a full rollout.
- Pros:
- Innovative use of AI and automation to drive operational efficiency.
- Low-friction trial option makes it easy to evaluate the platform.
- Developed with input from experienced Australian strata professionals.
- Cons:
- Detailed information on accounting features and pricing requires a sales demo.
- As a newer platform, some modules may be less mature than long-standing competitors.
Website: https://www.smata.com/
11. StrataVote
StrataVote is not a full strata management suite but a specialised, best-in-class platform for running compliant strata meetings and electronic voting. It serves as a powerful add-on that integrates with existing strata management software to automate the entire meeting lifecycle, from creating agendas and capturing proxies to running live online meetings and generating minutes automatically. Its primary goal is to solve the complex challenge of modernising strata meetings for the digital era.
The platform stands out by focusing solely on meeting excellence and compliance. Rather than trying to be an all-in-one solution, it perfects the nuances of electronic voting, virtual attendance, and automated minute-taking, making it an essential tool for agencies seeking to improve meeting efficiency and owner engagement without replacing their core software for strata managers.
Core Features & Analysis
- Meeting Automation: Streamlines the creation of agendas, handles complex motions and elections, and automatically produces accurate, formatted minutes post-meeting.
- Compliant Electronic Voting: Facilitates secure pre-meeting electronic voting and live voting during meetings, ensuring compliance with Australian and New Zealand legislative requirements.
- SV Anywhere (Live Meetings): A built-in module for live online attendance with high-quality audio, video, and chat, allowing owners to participate fully from anywhere.
- Seamless Integration: Designed to connect with major strata management systems, pulling lot and owner data to ensure voting eligibility and record-keeping are accurate.
Pricing & Implementation
StrataVote operates on a separate subscription model, and pricing details require direct contact with their sales team. Implementation involves integrating the platform with your existing strata software. While this adds a layer of setup, the process is well-supported by the StrataVote team, who guide you through connecting the systems and training your staff on the meeting workflows.
- Pros:
- Adds powerful, compliant e-voting and meeting automation to your existing tech stack.
- Proven at scale across large Australian and New Zealand portfolios.
- Flexible workflows can be adapted for various meeting types.
- Cons:
- It is not a full management suite, requiring a separate subscription.
- Integration requires an initial setup effort and associated cost.
Website: https://stratavote.com/
12. StrataSpot
StrataSpot is a specialised Australian communication and facility-booking platform designed to enhance the daily interactions between strata managers, residents, and committees. It focuses squarely on the operational side of building management rather than finance or compliance, aiming to streamline communication and centralise common resident requests. Its primary value is in creating a more engaged and organised community, which in turn reduces the volume of ad-hoc emails and phone calls to the strata manager.
The platform distinguishes itself by being a community-centric add-on rather than a full management system. Where other software for strata managers handles trust accounting and levies, StrataSpot handles resident issue reporting, amenity bookings, and digital notices. This makes it a powerful supplement to a core accounting system, filling a common gap in resident engagement and operational efficiency.
Core Features & Analysis
- Resident Issue Logging: Provides a structured channel for residents to report maintenance or other issues, complete with photo uploads and status tracking, creating a clear audit trail for managers.
- Facility & Amenity Bookings: A simple interface allows residents to book shared facilities like BBQs, tennis courts, or parking spaces, reducing administrative work for managers.
- Digital Noticeboards: Managers can post important announcements, documents, and updates to a central, easily accessible digital noticeboard for all residents.
- Community Hub: Includes features like a buy/sell marketplace and community groups to foster better resident interaction and build a stronger building community.
Pricing & Implementation
StrataSpot’s pricing is not publicly listed and requires a direct enquiry for a customised quote. Implementation is focused on onboarding the building's residents and setting up the specific amenities and communication channels. As it's not a core accounting platform, the setup is generally less intensive than a full system migration and can be run alongside existing financial software.
- Pros:
- Significantly improves day-to-day resident engagement and transparency.
- Centralises communication, reducing the manager's email and call workload.
- Serves as a practical add-on to accounting-focused strata platforms.
- Cons:
- It is not a standalone strata management system; it lacks accounting and compliance tools.
- Pricing requires a direct sales enquiry, lacking upfront transparency.
Website: https://www.strataspot.com.au/
Top 12 Strata Management Software Comparison
| Product | Core features | Best for / Target audience | Key benefits / USP | Pricing & trial |
|---|---|---|---|---|
| OnSilent – AI Personal Assistant | Always-on AI call handling; auto-callbacks; CRM sync; outbound campaigns; spam forensics | Real estate agents, tradies & service SMEs needing 24/7 lead capture | Reclaims time (~8 hrs/wk); scales outbound calls; cost-effective vs receptionists; concurrent calls | 2‑week free trial (no CC); pricing on request; volume discounts |
| MRI Strata Master | Trust accounting; meeting workflows; repairs & maintenance; owner portal | Strata/body‑corporate managers needing mature compliance features | Longstanding AU product; local support & training; scalable for portfolios | Sales‑led pricing; demo/onboarding required |
| StrataMax | End‑to‑end strata suite; owners portal; online voting; payments integrations | Managers wanting proven, large‑scale AU solution | Deep functionality; AU compliance focus; integrated voting & accounting | Quote & implementation project required |
| Urbanise Strata | Cloud‑native accounting, invoicing, docs, mobile apps; reporting & analytics | Enterprise & portfolios with FM needs; firms wanting modern cloud stack | ISO27001/AWS hosting; strong security; FM + global experience | Quote; enterprise sales and onboarding |
| PropertyIQ Strata | Real‑time cloud access; admin workflows; owner/committee portal | Professional body‑corporate managers prioritising efficiency | AU‑based support hours; decision support focus; clear contact pathways | Demo required; pricing by quote |
| BuildingLink | Resident app, work orders, amenity bookings, parcel/access integrations | Building managers focused on resident engagement & daily ops | Mobile‑first resident tools; strong APAC presence; continuous app updates | Module‑based pricing; quote required |
| Stratafy | Trust accounting; resident app; work orders; asset & maintenance modules | Managers wanting combined ops + finance in one system | End‑to‑end ops + strata finance; resident UX focus; suitable for mixed portfolios | Demo/discovery required; pricing on request |
| Strata Pages | Maintenance workflows; AI request triage; verified contractor directory | Lean teams needing maintenance automation and contractor sourcing | AI categorisation; contractor marketplace (commission‑free); free trial available | Free trial + demo; quote for full plans |
| Intellistrata | AI email drafting & invoice digitisation; trust accounting; meeting mgmt | Teams seeking modern UX with AI productivity tools | AI features to speed routine tasks; clear module breakdown | Demo required; pricing on request |
| SMATA | Configurable workflows; AI/ML automation; cloud & mobile access | Managers exploring automation with a low‑friction start | 'Get started free' trial; broad ops & finance scope; partner integrations | Trial available; pricing after demo |
| StrataVote | Electronic voting; agenda & minutes automation; live online attendance | Organisations needing compliant e‑voting & meeting automation | Best‑of‑breed e‑voting; integrates with existing suites; proven at scale | Separate subscription; quote/integration cost |
| StrataSpot | Resident issue logging; amenity bookings; digital noticeboards | Managers wanting improved resident engagement & daily operations | Centralises requests; reduces ad‑hoc contacts; multi‑building support | Pricing on enquiry; demo available |
Streamlining Your Strata Management for Future Growth
Navigating the landscape of software for strata managers can feel overwhelming, but making an informed choice is the most critical step toward modernising your operations. Throughout this guide, we've explored a diverse range of platforms, from comprehensive, all-in-one solutions like MRI Strata Master and StrataMax to specialised tools like StrataVote for meeting management and SMATA for streamlined trade services. The central takeaway is clear: the right technology isn't just an administrative aid; it's a strategic asset that enhances efficiency, improves resident communication, and future-proofs your business.
The days of relying on disparate spreadsheets and overflowing email inboxes are numbered. Modern strata management demands a centralised, integrated approach. Tools like Urbanise Strata and PropertyIQ Strata demonstrate the power of a single source of truth for financial, maintenance, and communication data, reducing errors and saving countless administrative hours. Similarly, platforms like BuildingLink and Stratafy highlight the growing importance of resident experience, offering portals and communication features that foster a stronger sense of community and transparency.
Key Takeaways for Choosing Your Strata Software
As you reflect on the options presented, remember that the "best" software is entirely subjective and depends on the unique DNA of your strata portfolio. A large-scale management company with complex financial reporting needs will have vastly different requirements than a boutique agency focused on high-touch resident communication.
To distil the decision-making process, consider these core principles:
- Scalability is Non-Negotiable: Your chosen software must grow with you. Whether you plan to expand your portfolio from 500 lots to 5,000, the platform should accommodate this growth without requiring a costly and disruptive migration. Ask vendors directly about their pricing models for scaling and the performance of their system under heavier loads.
- Integration is the Key to Efficiency: A standalone system, no matter how powerful, creates information silos. Prioritise software for strata managers that integrates seamlessly with your existing tools, particularly your accounting software, banking platforms, and communication systems like OnSilent. An integrated ecosystem automates workflows and ensures data consistency across all your business functions.
- Focus on the End-User Experience: The most feature-rich software will fail if it's difficult to use. Evaluate the interface from the perspective of every user: your strata managers, your administrative staff, committee members, and, most importantly, the owners and residents. An intuitive, user-friendly portal encourages adoption and self-service, significantly reducing your team's support burden.
Your Actionable Next Steps
Armed with this information, your path forward should be methodical and strategic. Don't rush into a decision based on a flashy demonstration or an attractive price point. Instead, follow a structured evaluation process to ensure you select a long-term partner for your business.
- Define Your Core Needs: Before scheduling any demos, create a detailed checklist of your "must-have" versus "nice-to-have" features. Categorise these by function: financial management, maintenance and work orders, compliance, communications, and meeting management.
- Shortlist and Demo: Select your top three to four contenders from our list based on your predefined needs. During demonstrations, come prepared with specific scenarios relevant to your portfolio. Ask them to walk you through a complex work order process or demonstrate how their financial reporting handles your specific trust accounting requirements.
- Check References and Reviews: Speak to other strata management companies who are currently using the software. Ask them about the implementation process, the quality of customer support, and any unexpected limitations they've encountered. This real-world feedback is invaluable.
- Plan for Implementation: Successful adoption goes beyond purchasing a license. Allocate resources for data migration, team training, and developing new internal workflows. A well-planned rollout will minimise disruption and ensure your team embraces the new system effectively.
Ultimately, investing in the right software for strata managers is an investment in the foundation of your business. It's about empowering your team to move beyond reactive administration and focus on proactive, value-added service. By automating the mundane, you free up your most valuable resource, your people, to build stronger relationships, provide strategic advice, and drive the growth of your strata communities.
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